How long does it take to ship my order to arrive?
Shipping Outside Australia
- 10 to 21 days via Standard Post Airmail
- 7 to 14 days via Parcel With Tracking Or Registered Post
Shipping Within Australia:
- 10 to 21 days via Standard Australia Post
- 1 to 7 days Express Post within Australia
Is Tracking included?
If your order is sent with a tracking number or registered post number, we will be provide this to you. If your order is sent with a tracking your order please go to: https://auspost.com.au/mypost/track/#/search and enter the number in the search box.
Please check the progress of your order regularly. If you order has not arrived on time, would you kindly inquire with your local post office to see if they are holding your order if it has not arrived.
It is your responsibility to check with your local post office regularly to see if your order has arrived. If your order is returned to us, as a result of the wrong address, or because if you did not collect your order, additional shipping charges apply.
Where’s my stuff? What if my order does not arrive?
Please allow three weeks for your order to arrive, and consequently check the progress of your item via the tracking or registered post number we provide you. Check with your local post office as they may be holding it awaiting your collection.
Quite frequently post offices do not notify you about items are waiting for your collection. It is your responsibility to check with your local post office for your order.
Will the Customs service in my country delay my order?
Customs agents in any country may delay the arrive of your order for up to three months, beyond our control, although this happens rarely. This is often occurs in the United Kingdom, Europe, Scandinavia, the United States and Canada. These situations are beyond our control unfortunately.
Kindly contact your local Customs agent to inquire whether they are holding your order. Your tracking or registered post number will assist them to find your item. Please note that Customs agents in some countries will not notify you if they are holding your item, especially if Customs duties are payable. This is particularly the case Parcel Force in the United Kingdom.
Some countries may charge international customs taxes and brokerage fees which are at your risk. As a result, we do not accept returns due to you refusing to pay these fees. Please check with your country’s customs policies prior to placing your order, if you are concerned.
Will I be charged Customs taxes?
We cannot make false declarations of the cost of your order on our Customs declarations. Customs officers in many countries now check the website where you made your purchase to look up the correct value.
Therefore, Customs taxes are your responsibility and not ours.
Insurance cover is not provided.
What is the cost of shipping my order
To calculate approximate shipping costs and times please go to: https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/
We reserve the right to ship your order by a different method.
International Registered Post and it included in the price for The Ultimate Zapper. For further details about The Ultimate Zapper please see: http://www.beatingchronicfatigue.com/the-ultimate-zapper/